|
Cloth Diapers
Inserts, Doublers & Liners
Diaper Accessories
Diaper Packages
Tiny Tester Cloth Diaper Rental
Baby Carriers
Bags
For the Tiny TreeHugger
For the Mama TreeHugger
Organic
Potty Training
Laundry
Made In CANADA
Special Order Items
Featured Items
Shop by Brand
New Items
Home
Gift Certificates
Gift Registry
Policies
Contact
All About Cloth
All About Us
Order Tracking
Web Site Links
Event Calendar
Guest Book
Catalog
Gallery
Search Catalog
ViewCart/Checkout
|
|
Tiny TreeHugger Policies
Payment Information
We accept Paypal, cash (local pickup only - please bring exact change) and money orders. Please note that credit cards can be processed through Paypal without having to sign up for an account with them.
Money orders can be mailed to:
51 Arden Avenue
Winnipeg, MB
R2M 2K1
Your order will be shipped as soon as the money order is received.
Currency
All prices are in Canadian dollars.
Taxes
Manitoba residents will be charged 7% Provincial Sales Tax (PST) on orders. The following items are exempt from PST: cloth diapers, diaper covers, inserts, liners, and doublers.
Shipping
We offer three options for shipping – Free local pick up, Canada Post – Regular Shipping, or Canada Post – Small/light Item.
Free Local Pick up
Tiny TreeHugger is based in Winnipeg, Manitoba and Niverville, Manitoba. After placing your order, we will contact you to arrange a pick up time. For pick up in Winnipeg, most orders will be available for pick up within 48 hours of placing your order. For pick up in Niverville, most orders will be available for pick up within two to three business days.
Canada Post – Regular Shipping
Shipping costs within Canada
$0.01 - $149.99 = $9.00
$150.00 or more = FREE SHIPPING
Orders will be shipped the same day, or the next business day. Orders are shipped Expedited Parcel through Canada Post, which includes a tracking number and $100 of insurance. Approximate delivery times are 1 day within Winnipeg, 1-3 days within Manitoba and 2-7 days within Canada. Currently we do not ship outside of Canada.
Canada Post – Small/light Item
$3.00
If you are ordering a small or light item (e.g. Snappi, soother clip, diaper cover), you may select to have it shipped by lettermail through Canada Post. This option does not include a tracking number or insurance and we accept no responsibility for items lost or damaged in transit. Please contact Pam C at pamc(at)tinytreehuggerdiapers(dot)com before ordering if you are unsure if your item qualifies.
Delivery
Free local delivery with prepaid orders over $50. There is a $3 charge for orders under $50. Delivery dates vary each week, so please specify where you would like your package left if you happen to not be home at the time of delivery.
Returns
Returns and exchanges will be accepted on new, unwashed items within 30 days of receipt. Please contact pamc(at)tinytreehuggerdiapers(dot)com before returning your item. Include a note with the product with your name, address, email and order number. All return shipping costs for refunds and exchanges are the responsibility of the customer.
Product Defects
Defective products are handled by the manufacturer. Email pamc(at)tinytreehuggerdiapers(dot)com if you require assistance contacting a manufacturer about a defect.
Gift Certificates
Gift certificates must be used in one purchase. No splitting over several purchases permitted. No change will be given if the full amount is not used. Expires one year after purchase.
Privacy
We promise to protect your privacy. Your personal information, including email address, mailing address and phone number, will never be used for any purpose other than processing your order. We will not share, trade or sell any customer information.
Note
We are committed to bringing you, our customers, the highest quality of merchandise and customer service possible. However, we are both moms with little children, and so there may be times when we will not be able respond to you as quickly as we would like. Please have patience with us, and know that we are working our hardest. Thank you!
|
|
